At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at https://www.jnj.com/.

This individual will be helping to challenge the status quo and drive precise and purposeful medical engagement to improve patient care. To accomplish this, they will need the ability to influence decision making at senior levels while working collaboratively with teams across the JNJ IM organization.

Key Responsibilities:

• Be the product owner and single point-of-contact for advanced analytics and AI/ML solutions supporting medical field engagement across personal and digital channels
• Lead day-to-day relationships and projects with leadership, medical affairs teams, and other partners across the organization
• Become a trusted partner to medical affairs and analytics teams through understanding disease area priorities, uncovering unmet needs, and pro-actively finding opportunities for innovation
• Establish and nurture cross-functional relationships and facilitate organizational change required to ensure success and patient impact
• Advocate for change and foster progress in new ways of thinking regarding the role of analytics within medical affairs including collaborating closely with compliance, privacy, and regulatory partners
• Build scalable analytics solutions in partnership with Data Engineering and Data Science teams that support medical affairs strategy and address patient care needs
• Determine the impact of solutions & programs through leading and lagging indicators including establishing a measurement framework including critical metric measurement, dashboarding, and conducting A/B testing
• Build, evolve and manage impact measurement models to provide insights and recommendations to optimize medical efforts
• Prioritize and coordinate product enhancements and operations across team of contractors and internal partners to ensure efficient operations and continuous product improvement

Qualifications

Required Skills & Experience:

A minimum of 5 years of relevant business experience in marketing, finance, analytics, management consulting or related field is required

• A minimum of a Bachelor Degree is required. Master Degree is preferred.
• Intellectual curiosity and commitment to learning new things!
• Adaptability to shifting timelines and priorities
• Comfort influencing decision-making at leadership levels
• Past experience supporting medical affairs organizations is preferred
• Proficient understanding of machine learning techniques (e.g. supervised, unsupervised, deep learning) and their real-world advantages and drawbacks is required
• Skilled in data extraction and summarization from large datasets using SQL and basic statistical analysis using preferred languages (i.e. Python, SQL, R) is required.
• Solid understanding of open and closed claims data sources (e.g. IQVIA, Symphony Health, Truven, Optum, Komodo) with experience conducting patient analytics across funnel (demand generation, fulfillment, persistency) is required.

• Develop a strategic plan for the team at the outset to drive performance improvement and change;
• Offer expert insight into commercial contracts across the business, including the management of a wide variety of categories;
• Support the contracting process for services delivered to external organisations;
• Develop compliance and governance arrangements to minimize risk;
• Develop contracting systems to ensure robust processes across the organisation;

This crucial role will be working closely with the Executive team as a key appointment, cementing their position as a leading Sussex business. You will play a vital role in supporting the future-proofing of the organisation, delivering value-for-money, strong long-term relationships and nullified risk.

Experience:

Five years of experience in wireless telecommunications performing work related to Wireless system administration, Microwave backhaul design and support, public safety radio system administration and support, P25 digital radio system acquisition, telephone service ordering, and/or coordinating the maintenance or operation of large voice communications systems.  Supervisory experience is desirable.

Knowledge of:

• Two-Way Radio and Broadband Wireless Communications Systems, including P25 Land Mobile Radio (LMR) System and 4G LTE systems.
• IP based large scale network deployments, integration, operations and support.
• Voice (including voice messaging), video, and data communications systems, performance capabilities, and evaluative techniques used to determine telephone, video, and data communications service requirements.
• Trends and current developments in the wireless communications field, including methods, procedures, systems, and equipment.
• Rules, codes, regulations, and laws applicable to the wireless telecommunications sector.
• Rate structures and billing procedures of communications common carriers.
• Report preparation.

As a Motor Vehicle Technician you’ll spend most of your time in our workshop maintaining vehicles to the high standards we set out. The role involves carrying out inspections, repairs and services, warranty work, checking vehicles against VOSA legislation, and handling and storing parts.  You’ll also need to make sure all necessary Vehicle Health Checks are completed.

You will be responsible for ensuring all jobs are completed within agreed time-frames and that a high level of productivity is maintained.  Analysis, diagnostics and road testing vehicles are also a critical part of this role.  You will deliver an outstanding customer experience.

We are looking for individuals who possess the following competencies:

• Following Instructions and Procedures
• Analysing
• Learning and Researching
• Applying Expertise and Technology
• A full, valid USA driving license

Responsibilities:

• Additional duties include the compliance of billing requirements
• Reconciliation of customer billing issues and resolution of cases
• Processing of adjustments, volume discounts, service changes, pricing changes
• Ability to investigate and resolve issues with some supervision
• Suggestion of process improvements
• Provide excellent customer service to our internal and external clients
• Create manual invoices as needed to meet customer requirements
• Follow company policies and procedures

This position will provide world-class customer service through the safe and efficient delivery of parts/products to professional customers
using a company provided vehicle.

Skills/Qualifications

• Excellent customer service skills
• Motivated to train and learn
• Ability to thrive in a busy, fast-paced retail environment
• Bilingual a plus
• Knowledge of cataloging and/or inventory management systems a plus
• ASE certification preferred

Parts Delivery:

• Valid driver’s license with acceptable driving record
• Excellent customer service skills
• Ability to thrive in a busy, fast-paced retail environment